Texas Service Center Premium Processing Unit Sends Old I-140 Receipt Acceptance Email Notices

On April 1st 2011 many petitioners received case acceptance email, SMS or online change of status from the Texas Service Center for the I-140 cases that were already approved, denied, currently has RFE or are either currently in Initial Review status. This is true for the I-140 cases that were filed under premium processing as far back as March 2010.

Example of I-140 Email Notice

The emails (delivered on April 1, 2011) look something like this:

*** DO NOT RESPOND TO THIS E-MAIL ***

The last processing action taken on your case

Receipt Number: SRCxxxxxxxxxx

Application Type: I140 , IMMIGRANT PETITION FOR ALIEN WORKER

Your Case Status: Acceptance

On April 1, 2011, we received this I140 IMMIGRANT PETITION FOR ALIEN WORKER and we e-mailed you a notice describing how we will process your case. Please follow any instructions on this notice. This case is being processed at our TEXAS SERVICE CENTER location. You will be notified by mail when a decision is made, or if the office needs something from you. If you move while this case is pending, please use our Change of Address online tool to update your case with your new address or call our customer service center at 1-800-375-5283.


During the acceptance step USCIS reviews newly received applications and petitions to ensure that they are properly filed (i.e. signed by the applicant, appropriate fees, etc.) USCIS issues a receipt number for the application or petition, and sends a receipt notice to the applicant or petitioner.

Applications and petitions that are not properly filed are rejected with an explanation of why the application is rejected and the corrective action needed. Rejected applications or petitions do not retain their filing date.

The acceptance step is typically completed within 2 business days of when the application is received. With mail time it may take several weeks for you to get the receipt or rejection notice in the mail. If you do not receive your notice within 30 days of mailing your application, please contact our national customer service center at 1-800-375-5283.


If you have questions or concerns about your application or the case status results listed above, or if you have not received a decision from USCIS within the current processing time listed*, please contact USCIS Customer Service at (800) 375-5283.

*Current processing times can be found on the USCIS website at www.uscis.gov under Check Processing Times.

*** Please do not respond to this e-mail message.

Sincerely,

The U.S. Citizenship and Immigration Services (USCIS)

Reason for this email

This is due to sudden outburst of delayed emails that was caused by software.

“The program that sends the automated emails on premium processing cases has been off-line for some time. A new version of the program was deployed today and it appears to be catching up on emails for older cases that didn’t receive any email notifications. For cases already completed, the email notifications can be disregarded.

We are working with our Information Technology colleagues to research and confirm if emails on recent / current cases are also being queued for generation.

Sorry for any confusion this may have caused."

Current status on the issue
Most of the cases that had changed to acceptance has now changed back to their last updated original status. In case you have not seen any change in yours status please ask your attorney to contact USCIS Customer Service at (800) 375-5283 from Monday to Friday. This should be taken care of as soon as possible.

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